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Program Details

Restoring Civility & Respect in the Workplace

Research has shown a civil and respectful workplace is related to greater job satisfaction, greater perceptions of fairness, a more positive attitude, improved morale, better teamwork, greater interest in personal development, engagement in problem resolution, enhanced supervisor-staff relationship and reduction in sick leave and turnover. This session will prepare human resource professionals with the strategic tools they need to ensure that this important subject is present in their organization.

Key Objectives

  1. This session provides strategic tools for human resource professionals to gain an understanding of what civility in the workplace looks like and how to implement training material for leadership.
  2. This session shares what happens when civility and respect are missing in the workplace and how to change the culture to include these important dynamics in every organization.
  3. This session prepares leaders to endorse and encourage a workplace that supports civility and respect in the workplace.

Kathleen McComber, MA, SPHR, SHRM-SCP, CCP, CBP

President at The HeaRt Group

Kathleen McComber, MA, SPHR, SHRM-SCP, CCP, CBP Kathleen is currently the President of The HeaRt Group, a human resource consulting firm, with expertise in organizational development, talent acquisition and management, employee engagement, performance leadership, compensation and benefits. She is the former Assistant Vice Chancellor of Human Resources at the University of Arkansas for Medical Sciences in Little Rock, Arkansas. The HeaRt Group’s focus is to work with small to mid-sized business owners and executives to develop Human Resource practices best aligned with their business objectives and strategic plans. The HeaRt Group provides common sense human resource advice by solving Human Resource challenges, handling Human Resource issues and partnering with clients to enhance their organization. Ms. McComber has over 35 years’ experience in the human resource profession and has done extensive work in the areas of compensation, benefits, employee relations, performance leadership, diversity and organizational development twenty-five of those at the senior level. She is a member of the Central Arkansas Human Resource Association (CAHRA) and the Society for Human Resource Management (SHRM) for many years. She has served on the CAHRA board of directors twice serving as Chair. She has also served on the SHRM Board of Directors for seven years and held the top volunteer position as Chair in 1998. She served four years on the Human Resource Certification Board and six years on the SHRM Foundation Board serving as chair in 1996.

Full Schedule View All Programs

Date: Thu, April 04, 2019 | 7:00-8:15 am

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Location: Room 207

HRCI Credits:

1.25 General HRCI Recertification credits available.

HRCI Accreditation Logo

is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for 1.25 HR (General) credit(s) toards a PHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI website at

The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.

SHRM Credits:

1.25 SHRM Recertification credits available.

SHRM Accreditation Logo

is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP℠ or SHRM-SCP℠. This program is valid for 1.25 PDCs for the SHRM-CP℠ or SHRM-SCP℠. For more information about certification or recertification, please visit


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