“The I-9 Survival Guide: Staying Compliant in a Complicated World”
Form I-9 compliance is one of HR’s most deceptively challenging tasks—easy to overlook yet costly when mistakes occur. In this fast-paced session, Sheila Moss—nationally known as the “I-9 Lady”—guides participants through proper I-9 completion, retention, and verification. Using humor, real-world examples, and practical strategies, she cuts through confusion, highlights common pitfalls, and equips HR professionals with tools to manage compliance confidently.
Key Objectives
Recognize the core requirements for accurate and compliant Form I-9 completion, including timelines, documentation, and retention rules. Identify common errors and pitfalls that increase audit and penalty risks—and learn practical ways to prevent them. Apply best practices for everyday compliance (including E-Verify use, re-verification, and remote verification) that balance legal requirements with HR efficiency.
Sheila Moss
CEO at Information Solutions Team
Sheila Moss, SPHR, SHRM-SCP, is a nationally recognized HR professional, behavioral strategist, speaker, and consultant with 30 years of experience helping organizations navigate the complicated intersection of people, behavior, and compliance.
Known nationally as the “I-9 Lady,” Sheila has built a distinctive area of expertise in employment eligibility compliance. Through Information Solutions Team, the consulting firm she founded in 1996, Sheila and her team have worked with organizations across the country to strengthen I-9 and E-Verify practices, prevent costly compliance mistakes, and make an often-confusing regulatory process far more manageable.
But compliance is only part of Sheila’s work. As a behavioral strategist, she works with leaders and organizations to understand what drives workplace behavior—and what happens when communication, trust, expectations, and individual working styles collide. Her work spans leadership development, organizational culture, conflict, behavioral agility, and the very human dynamics that determine whether workplaces actually work.
A longtime SHRM volunteer leader and frequent conference speaker, Sheila is known for making complex subjects practical, relatable, and occasionally very funny. Whether the subject is federal compliance or human behavior, her approach is the same: skip the jargon, get to what matters, and give people something they can actually use when they go back to work.
Please Note: Speakers and topics are subject to change without notice.