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Arkansas SHRM 2023 HR Conference & Expo • October 18-20 • Fort Smith, Arkansas

Conference Presented By:
Mobile site sponsored by: Thank you to BCBS for sponsoring HR2023

Program Details

Gratitude: The Unorthodox Key to Improving Soft Skills

Key Objectives

1. Learn how practicing daily gratitude can impact your own thoughts, patterns of behavior, and workplace morale. 2. Discover ways to better appreciate and recognize others' accomplishments and contributions at work. 3. Incorporate informal mentorship into interactions with less experienced colleagues.

When soft skills are lacking in the workplace, morale plummets, and retention becomes a major concern. Consultant and author Bethany Wallace proposes that the solution to improving communication, preventing conflict, and retaining top talent lies in the simple daily practice of gratitude. Wallace leads participants to incorporate thoughtful recognition and appreciation, mindful communication, and humble generosity through mentorship and collaboration into workplace interactions.

Bethany Wallace

Owner/Consultant at Bethany Wallace Communications & Consulting

Bethany Wallace partners with mission-minded organizations to build better workplaces through soft skills solutions. Bethany aids leaders in strengthening workplaces through consulting, training, career coaching, executive coaching, professional writing services, and keynote presentations. Bethany presents research at conferences and contributes to major publications and recognized podcasts, including HigherEdJobs, Lensa, Glassdoor, College Recruiter, Zip Recruiter, Jobscan, Flex Jobs, the New York Daily News, Business Tech, Human Resources Online, Life After Teaching, Love Your Story, 10 Minute Mindset, Everyday People, and more. Bethany has published three books, Hindsight 2020: A New and Selected Poems by Bethany Wallace and Mama Meditations: Devotional Book & Gratitude Journal for Moms, Volumes I and II. She also manages a blog and podcast focused on gratitude habits, Bethany worked for 12 years as an English faculty member and career services director. She is a professional writer, having managed content for College Recruiter and the Arkansas Sheriffs’ Youth Ranches, served on a technical writing team at HP, and provided grant writing, editing, and copywriting services for small businesses. She also garnered experience in sales and nonprofit leadership and development. Bethany earned her Master of Arts degree in English Language and Literature at Arkansas Tech University and her Bachelor of Arts degree in English at Lyon College.

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Date: Thu, October 19, 2023 | 10:45-11:45 am| Add to Calendar

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Location: Room A3

Category: Business Mgt & Strategy

HRCI Credits:

1.00 General HRCI Recertification credits available.

HRCI Accreditation Logo

HR2023 is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for 1.00 HR (General) credit(s) toards a PHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI website at

The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.

SHRM Credits:

1.00 SHRM Recertification credits available.

SHRM Accreditation Logo

HR2023 is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP℠ or SHRM-SCP℠. This program is valid for 1.00 PDCs for the SHRM-CP℠ or SHRM-SCP℠. For more information about certification or recertification, please visit

Please Note: Speakers and topics are subject to change without notice.

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